Our Financial Protection Insurance
Single Parents on Holiday Ltd. are a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with “The Package Travel, Package Tours Regulations 1992” all passengers booking with Single Parents on Holiday Limited are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Single Parents on Holiday Ltd. This insurance has been arranged with MGA Cover Services Limited with the trading name Affirma (registered address Farren House, The Street, Farren Court, Cowfold, West Sussex RH13 8BP, company registration: 08444204, authorized and regulated by the Financial Conduct Authority registration number 678541, and insured under binding agreement with CBL Insurance Europe DAC (registered address 13 Fitzwilliam Street Upper, Dublin 2, Ireland, company registration: 218234), who are authorized and regulated by the Central Bank of Ireland (membership: C33526) and registered with the Financial Conduct Authority registration number 203120).
In the unlikely event of Insolvency you must Inform MGA Cover Services Limited immediately on +44 (0) 20 3540 4422. Please ensure you retain your booking confirmation as evidence of cover and value.
Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond.
Our Professional Liability Insurance
Single Parents on Holiday Ltd. has taken out Public/Products Liability and Professional Liability insurance including emergency assistance providing their customers with further peace of mind.
Your Travel Insurance
We advise all our customers to take out adequate travel insurance to cover them in the event of illness, injury or other unforeseen events which may prevent them from travelling as well as for transfers back to the UK in case of illness, hospital treatments abroad, lawsuits brought against any responsible party in case of injury as well as other reasons such as the loss or theft of luggage or travel documents.
Please check our Holiday Extras page if you need to take out travel insurance.