Frequently Asked Questions

We have collated the most frequently asked questions from our single parents. If you have any other questions we have not covered here, please do not hesitate to contact us at info@singleparentsonholiday.co.uk or 0333 370 3701.

How do your single parent holidays work?

Our holidays are exclusively for single parents and their children. Being in a group of like-minded families means that parents have adult company at mealtimes and children make friends quickly. In addition, you benefit from the hard work that goes into the holiday before you even arrive: we hand-pick exclusively child-friendly, star-rated hotels in beautiful locations, and will have prepared countless aspects of your holiday prior to your arrival so that any special requirements, room requests, aspects of the entertainment programme and other individualised features of the holiday are met. Please note that our activity and winter sports holidays are more structured, with daily activities on offer, while on our beach holidays the focus is more on the social side of spending a week in a group of single parent families.

Can you tell me more about the other families coming on your trips?

The families that travel with us come from all over the UK and Ireland but we occasionally have bilingual families living overseas joining us as well. The majority of parents are divorced, separated or bereaved mums and dads. Many families come back year after year, but a similar number on each holiday will not have travelled with us before. Although some of our single parents naturally may have a new partner, we do not allow partners on the trips, in an effort to ensure everyone feels relaxed and comfortable with the social set-up.

How many families join your single parent holidays on average?

Our group sizes vary, but we usually aim to take between 8 and 12 families on our summer and activity holidays. Our skiing holidays attract bigger groups, of anything up to 20 families, while our half-term holidays often have slightly smaller groups.

How old are the children on your holidays?

We have taken children of absolutely all ages – from less than a year old to 21! On average, the children in our groups tend to be between 4 and 16 years of age, and we find they usually get on fantastically well, irrespective of age differences. If you are worried about your child making friends, however, then don’t hesitate to ask us about the ages of the other children booked so far on the holiday you’re interested in, and to discuss whether one holiday might be more suitable for your child than another.

How old are the parents on your holidays?

A question we’re often asked! With a few exceptions, the majority are aged between their early thirties and mid-fifties. Our holidays are suitable for adults and kids of all ages, and our activity holidays do not require any level of fitness – they are designed to be fun for parents and children alike!

How many dads book your holidays?

This differs from one holiday to the next, of course, but as a rule our skiing holidays tend to attract dads and mums in roughly equal numbers, while the beach and activity holidays have slightly more mums than dads booked on them. Experience has shown us that dads tend to book much later than mums, but don’t let this deter you from booking early.

What is the role of the Single Parents on Holiday host?

All our holidays are accompanied by a Single Parents on Holiday host, whose job is to look after the needs of the group during their stay, organising airport transfers, group dinners, activities and excursions. We pride ourselves on providing experienced, hard-working and multilingual tour guides who are very often single parents themselves. Their primary role is to ensure that you can sit back and enjoy a hassle-free holiday, by organising dinner tables, ensuring any dietary requirements you or your child may have are met, organising fun family activities, and assisting you with day-to-day needs at the resort.

When is the best time to book my holiday?

The earlier you book the better. If you book late, some holidays will already be fully booked and there will be less choice available. It is also more difficult for us to fulfil special requirements regarding your accommodation if you book last minute. Flights also tend to come much cheaper when you book early.

What is, and what isn’t, included in your single parent holiday?

This depends on the holiday you choose. Some holidays are offered on an all-inclusive basis, while others are half-board. Many of the activities on the activity holidays are included in the holiday costs, while some may incur a surcharge. For more details on what is and what isn’t included, please go to the ‘Prices’ tab on each holiday page. Please note that your flights are NEVER included in our holiday price. Your transfer to and from your arrival airport, however, is always included in your holiday price, providing you travel on our advertised holiday dates.

Why are flights not included in your holiday package?

We want to make our holidays as easy and convenient as possible for our single parent families. Not including the flight means you can choose the departure airport, travel times and airline that work for you, something we could not accommodate if we offered holiday packages including flights. And with the abundance of flights on offer from different UK airports, you can often benefit from special offers and great flight prices, which means a more reasonably priced holiday for you than if you booked a package deal.

How do I book my flights?

You can either search the main online flight search engines yourself, or contact us so we can help you find a suitable flight. We always recommend that you book your flights online as it is the most convenient and best way to get a good flight deal.

How do I get to the hotel upon arrival?

You will be picked up by one of our taxi drivers, who will wait for you in the arrival hall and take you to the hotel, where your host will welcome you and introduce you to the group. For some destination, we will offer a shuttle service in which case you will receive detailed instructions in good time before departure.

How do I reserve a place on one of your holidays?

To book a place on one of our holidays, you need to complete our online booking form and pay a deposit of £100 per person, which you can settle by bank transfer, cheque or card payment over the phone. The balance payment will be due 10 weeks before departure..

How safe is my money with Single Parents on Holiday?

Your money is safe and insured. In accordance with The Package Travel, Package Tours Regulations 1992, all passengers booking with Single Parents on Holiday Ltd are fully insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Single Parents on Holiday Ltd. For more information please go to our Insurance page.

Can I pay in instalments?

Of course. An initial deposit is required to secure a place on your holiday, after which you can pay off any amount of your balance due at any time, as long as the holiday is paid in full 10 weeks before departure.

Are there any hidden costs?

No. All costs are clearly stated on our holiday pages under the ‘Prices’ section. Our holiday price as stated on each holiday page covers your airport transfers, accommodation and board as well as any extras stated under ‘Prices’ on each holiday page.