Insurance

Our Financial Protection Insurance

Single Parents on Holiday Ltd. is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, all passengers booking with Single Parents on Holiday Ltd. are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Single Parents on Holiday Ltd.  This insurance has been arranged by Towergate Travel through Zurich Insurance PLC.

Claims: In the unlikely event of insolvency, you must inform Towergate Travel immediately on +44 (0) 1932 334140 or by email at tcs@towergate.co.uk . Please ensure you retain the booking confirmation as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for travel insurance or any claim relating to air flights. If you have booked flights as part of your travel, you should ensure that the company with which you booked the flights has the appropriate CAA/ATOL bonds in place.

Our Professional Liability Insurance

Single Parents on Holiday Ltd. has taken out Public/Products Liability and Professional Liability insurance including emergency assistance providing their customers with further peace of mind.

Your Travel Insurance

We strongly recommend that you take out adequate travel insurance to cover yourself and your child/ren in the event of medical or other emergencies which may necessitate cancellation of your trip, or in case of theft, hospital treatment, a prolonged stay abroad or special arrangements for your or your child/ren’s return home.

Please check our Travel Services page if you need to take out travel insurance.